Category Archives: Events

Chocolate Business 01/12/16

CHOCOLATE BUSINESS

As a company we jump hurdles to keep Presenters and guests happy. We have a great track record which pays off by your understanding when we do make a mistake. It paid off this week when we despatched the wrong hamper to Trish Knight in WA. Not a problem said Trish… it’s a gift. Rather than being a costly mistake for us, Trish has given us the incentive to spoil her in the future. And it’s officially the jolly season. Jay and the chocolate loving team at admin.

When placing an order!
Admin would love an invoice number for all future payments as a reference, followed by the guest name or order number.

Feeling nervous before a presentation?
Feeling nervous before making a presentation is entirely natural. Despite having given hundreds of presentations many well-seasoned teachers, lecturers and other Presenters feel nervous beforehand.
Being nervous is not a problem or a weakness, you just need to channel your nervous energy wisely.
The symptoms of nerves can include “butterflies” or a queasy feeling in your stomach, sweaty palms, a dry throat and the panic that your mind has gone blank about your opening lines.
Fortunately, there are some strategies and techniques to manage your nerves so that you can concentrate on delivering an effective and engaging presentation.

#chocadv tip
Not to be confused with a BFF from High School, but BBFs are not the type to tell you what you want to hear, but what you NEED to hear. They are not there to hold your hand, but to push you out of your comfort zone to become a better business person. BBFs are about support, encouragement, and inspiration. BBFs know that there is no such thing as competition and that there is enough “pie” for everyone. BBFs have a bond that each other can share openly, safely, between two like-minded business owners.  BBFs are about staying positive, even when things aren’t going well, and laughing at yourself so you don’t take things too seriously. BBFs will help to throw you back on the “wagon” as needed, and not let you stay on the ground too long.  If you haven’t found a BBF yet, it’s time to do so!

Chocolate Business 10/11/16

CHOCOLATE BUSINESS

Years ago at a breakfast function I by chance became involved in a conversation. That conversation led us to carpooling to more functions and many more conversations. The friendship has become so strong that we continue to meet weekly. It’s nice to appreciate great friendships and the fate that brought our roads to cross. Jay and the chocolate loving team at admin.

Delivery time

Orders are processed and despatched within two working days of final payment and most often the next working day. We use Startrack who are affiliated with Australia Post. A tracking ID is emailed directly to Presenters. It is important that Presenters forward to their customers as approx dates of arrival are included.
The following is a rough guide to arrival dates.
QLD and NSW
1 to 4 business days
VIC, SA and TAS
3 to 6 business days
WA and NT
5 to 10 business days
Add 1-2 business days for non-metro
Add 1-2 business days for busy times

During peak periods, such as Christmas and Easter we recommend being cautious about promising specific delivery dates

Spring cleaning your business

Make new goals, and assess if your current systems holding you back. This video explains how Julie Anne Jones completes her spring clean. Well worth a look, as she explains how she does it and why.

As a part of your spring clean, conduct a review of your Social media content on page 119 of our complete guide

Yearly social media review

Once a year conduct a review of your previous social media contents. This will help you know which mediums and posts got you the most responses and which was the most effective and efficient you can be. To help you do this complete a visual checklist and consider completing a Facebook visual planner each year. These files are located in OneDrive.

#chocadv tip

Ever notice that with children they tend to want a specific toy? For example a specific toy that’s rolled under the couch, never mind there are five other toys on the floor in the house, the child wants THAT toy and will do ANYTHING to get it! So we ask you, what is YOUR toy? What is it that YOU want that no matter what you will spend as much time as possible to obtain? More money? More Parties? A bigger team? More importantly, what is your “couch”? What is holding you back from grabbing that toy? Identify it and then work towards a way to move that couch out of the way so you can get YOUR toy!

Chocolate Business 1/09/16 Copy

CHOCOLATE BUSINESS

Rabbits, Spring, Father’s Day looming, finalising July sales and calculating commissions – busy week this week. Presenters are crazy busy also – we’re receiving more orders each day than ever before – with many big party orders in the mix. Thank you again for all that you do as wonderful Presenters.
Jay and the chocolate loving team at admin.

 August recognition and rewards 

Our top three Presenters in August have achieved 10 points each towards our 2017 conference

Please congratulate Rebecca Cole (VIC), Chrissy Roper (VIC) and Natasha Govorko (WA) Well done ladies!
(One point = $1 towards conference registration cost in 2017)

The Chocolate Adventure top recruiter for August is Natasha Govorko (WA) Well done Natasha! You’ve had a great month
Your top up kit will be sent with your next order

We’ll introduce new Presenters who joined us during August in next week’s Chocolate Business

Facebook Dad joke competition

Has been a real hit and lots of people have shared their favourite Dad joke with us. Have your vote/s on the Facebook Presenter page on your favourite Dad joke/s. Your votes will decide which member of the public receives the $87 prize which includes our delicious dark indulgence hamper and our very popular movie mix and freight to anywhere in Australia.

#chocadv tip

Host coaching – the first 48 hours

Host coaching is the backbone of your direct sales business. With proper host coaching you will provide your host with all the tools necessary to have the most successful Chocolate Adventure party they can.
With host coaching, it’s important to know that it comes in parts. The first 48 hours is crucial. Within the first 48 hours of a host booking a party with you make your top priority to call your host and complete these tasks
  • confirm the party date and make sure they have noted it in their calendar or diary
  • go over the host packet contents and explain the marketing they can do to get more guests (a great number is 10-12 guests)
  • explain what you will do at the party, for example, talk about the products, show off our famous fondue to dip fresh fruit or marshmallows in or melt chocolate to fill the mould, games you will play or let him/her choose
  • encourage him/her to start their wish list for their 10% host reward offer
  • answer any questions he or she may have

Chocolate Business 8/09/16

CHOCOLATE BUSINESS

Six new Presenters joined us during the first six days in September. Networking by Presenters combined with greater social media exposure is being reflected by steady growth in our numbers nationally. We’ve receiving daily many great parties orders with Presenters hitting new PBs combined with higher commissions. And it’s week 37.
Jay and the chocolate loving team at admin!
Welcome to our New Presenters

Please welcome our new Presenters to the #chocadv team who joined us recently:

Kate Ryan VIC
Kristine Ward QLD
Nicole White QLD
Tara Lee NSW
Jeanette Page TAS
Kim Ramsey QLD
Susan Wilkins TAS
Sam Baylis WA
Karina Hearne NSW
Jody Stack Carrodus TAS
Kym Davis NSW

We wish you all the best on your exciting new adventure. Please reach out for guidance or support on our Facebook page as we have lots of experienced Presenters who can answer your questions or send an email to admin@chocolateadventure.com.au.
You can also contact us on 1300chocad during business hours

Your Chocolate Adventure begins here ☺


Recognition Rewards 

Congratulations to all Presenters on reaching the following sales goals:

A special mention goes to Desley Johnston, Fiona Ellis and Joanne Millet for reaching $5000 in sales.
There is a $20 gift card on the way for each of you.

Also, a big shout out to Natasha Govorko for reaching $10000 in sales.
There is a $50 gift card on its way to you.

Your certificates have been loaded into your personalised OneDrive and your gift card is in the mail and on it’s way to you ☺

Congratulations once again to each of you for your brilliant effort

Chocolate Adventure fun fact: TOP 10 best sellers for this year so far:
Honeycomb
Pineapple lumps
Malt balls
Caramel blocks
Coconut roughs
Turkish delight milk
Clangers
Peanut brittle milk
Cherry bites
Mint leaves milk

 
#chocadv tip

Phone time success with “phone time” toy box!

Many of our Presenters have children, of all ages! One of the number one things I hear from my Presenters is that they can’t seem to make the phone calls necessary to run their business (host coaching, customer care calls, new recruit calls etc) in part because of their children.
During my children’s younger years I had to find a way to complete these necessary calls for the success of my business even while having my girls with me at home. I finally realised they LOVED getting new toys, even if they were hand me downs from a friend or neighbour so I had a great idea. I created a “phone time toys” box. This box I filled the box with several toys and quite games or activities (such as a simple craft kit/project) and the kids were ONLY allowed to play with the “phone time toys” when I had to make my calls.
This was a LIFESAVER for all of us and enabled me to make those important phone calls without the background noise or interruption of the little ones. My girls knew they could only use those toys during phone call time so they would even start asking “hey mom, don’t you have some calls to make today” just because they wanted a chance to play with those special things ☺

Try this out in your own business and see the difference it makes for your efficiency and business! After all, your phone is one of your biggest assets in any party plan business.

Chocolate Business 1/09/16

CHOCOLATE BUSINESS

Rabbits, Spring, Father’s Day looming, finalising July sales and calculating commissions – busy week this week. Presenters are crazy busy also – we’re receiving more orders each day than ever before – with many big party orders in the mix. Thank you again for all that you do as wonderful Presenters.
Jay and the chocolate loving team at admin.

 August recognition and rewards 

Our top three Presenters in August have achieved 10 points each towards our 2017 conference

Please congratulate Rebecca Cole (VIC), Chrissy Roper (VIC) and Natasha Govorko (WA) Well done ladies!
(One point = $1 towards conference registration cost in 2017)

The Chocolate Adventure top recruiter for August is Natasha Govorko (WA) Well done Natasha! You’ve had a great month
Your top up kit will be sent with your next order

We’ll introduce new Presenters who joined us during August in next week’s Chocolate Business

Facebook Dad joke competition

Has been a real hit and lots of people have shared their favourite Dad joke with us. Have your vote/s on the Facebook Presenter page on your favourite Dad joke/s. Your votes will decide which member of the public receives the $87 prize which includes our delicious dark indulgence hamper and our very popular movie mix and freight to anywhere in Australia.

#chocadv tip

Host coaching – the first 48 hours

Host coaching is the backbone of your direct sales business. With proper host coaching you will provide your host with all the tools necessary to have the most successful Chocolate Adventure party they can.
With host coaching, it’s important to know that it comes in parts. The first 48 hours is crucial. Within the first 48 hours of a host booking a party with you make your top priority to call your host and complete these tasks
  • confirm the party date and make sure they have noted it in their calendar or diary
  • go over the host packet contents and explain the marketing they can do to get more guests (a great number is 10-12 guests)
  • explain what you will do at the party, for example, talk about the products, show off our famous fondue to dip fresh fruit or marshmallows in or melt chocolate to fill the mould, games you will play or let him/her choose
  • encourage him/her to start their wish list for their 10% host reward offer
  • answer any questions he or she may have

Chocolate Business 25.08.2016

CHOCOLATE BUSINESS

I often discuss with peers and Presenters why we choose to be in business. Looks like character has a lot to do with it. We’re robust and resourceful and when funny curve balls hit us we’re resilient. We work hard and we firmly believe we’re heading in the right direction. It’s week 35 which doesn’t seem remarkable until you subtract it from 52 and realise that 2016 has only 17 weeks remaining. Jay and the chocolate loving team at admin.

Monthly promo release

From now all new promotions for the following month will be release on the 25th. This will be a standard activity. This will be sent as a separate email on the 25th if it is not a business news day.

September promotions

Free kit upgrade starts 1st September and finishes 30th September

September Presenter promo

September Public promo


An email will go out to the general public on 1st September with our latest product insert and current promotions. Images available in OneDrive Stationery for easy printing and access

#chocad tip

Finishing touches – Success is in the details

One of the most important aspects of running any business is that “The success is in the details”. First impressions (and ongoing impressions) mean a lot and so do those extra little touches you can do to make a customer, host or even your recruits feel special.

Presenter support line to provide support, motivation, empowerment and to
help you build your Chocad business 040CHOCOLAte  (040 246 2652)
All admin enquiries for ordering, payment, freight, tech support etc 1300chocad (1300 246 223)

Chocolate Business 18.08.2016

CHOCOLATE BUSINESS

The warehouse is looking fantastic! We’ve added new shelving and clear boxes and Cindy and Trista have sorted the best possible place for everything. It’s a pleasure walking into the cool room now and seeing the space – it’s a Tardis really. All aimed to make picking your orders easier, faster and more accurate. Something we’re always improving on.
Jay and the chocolate loving team at admin.

A little bit of Chocad housekeeping!!!

OneDrive updates

We have started to streamline our information sources to make it easier to find important information quickly ☺ These folders have the same content, just a different name.

Previously known as Non Personalised folder in OneDrive is now known as “Stationery”
Previously known as your “Personalised” folder in OneDrive is now known as “Stationery personalised” (send a request to Cindy at cin.fra@chocad.com.au if you have misplaced or you need your link resent

New product codes

1kg Bulk fudge: 6100
Giveaway kit: 6110
Market kit: 6120

We also have a new easy way for you to order printed copies of the catalogue inserts.  A great addition to pop in to your current 2016 Catalogues as you hand them out to guests or potential customers.

To order 20 x colour A4 sheets (2xA5 per sheet for a total of 40) of Insert 1 use code: 9123

Cost $5

To order 20 x colour A4 sheets (2xA5 per sheet for a total of 40) of insert 2 use code: 9124

Cost $5

Product guide update

Choc Adventure product guide is now updated, please print and keep with you at all times as the guide has lots of useful information and you can often answer many questions at a party just from this info ☺

Darryl’s update

Great news to hear that Darryl from WA is doing so well following his recent surgery. Heartfelt wishes from everyone involved with Chocolate Adventure. You’re in our thoughts Darryl and all the best for a speedy recovery.

Training a team – all uplines

Have you created a training schedule for your team? Training is an integral part of your upline responsibilities. You need to keep in regular contact with your team and provide guidance for them when they need it. We recommend running a minimum of at least a monthly training session with your whole team. This is in addition to your other regular contact. Set a date, time, location and layout all other details when you first talk with your recruit, set an example of what you expect and what you are able to provide.

Ways to coordinate training
You can use several methods to help train your team. We recommend choosing at least one of the following ideas or combining them to help make training smoother and to ensure you aren’t repeating yourself multiple times to different team members.
  • Facebook – Set up a private group solely for you team
  • Skype – Hold a Skype training session
  • Catch up in person – If you all live locally catch up for a coffee and cake date
  • Combination – If the bulk of your team is local catch up for coffee and include those further away via Skype at the same time. Then everyone gets     coffee and cake at once!
  • Newsletter – Send a regular newsletter with your training included within it
What to include in training?

The primary goals of training include:

  • Keeping your team on track with goal setting
  • Address any concerns or queries that pop up
  • Expand their knowledge and skill base
  • Provide motivation, support, recognition and acknowledgment
Training for your recruits will vary depending on their level of experience. As such you may prefer to provide one on one training for new recruits and then an overall team training schedule for everyone. For new recruits mainly focus on the basics and training should be orientated around practical tools they can use and getting them set up.

For the whole team meetings:

  • Consider focusing on the on track training modules. Or utilise these to draw ideas from and come up with your own content that is suited to you and your team
  • Take inspiration from the training videos posted on the Presenter Facebook group every Tuesday and Saturday. Start discussions with them about what is discussed and consider opinions and different ideas that you all have about a specific topic. Maybe come up with a strategy for everyone to try
  • Set challenges for you and your team. They don’t have to necessarily be business related they can be for example a 30-day organisation challenge. It will create a big of competition and team spirit. You can also consider setting challenges for individuals as a part of their monthly goals.
    For example; if you have a team member who has never used any form of social media challenge them to set up an account and give it a go
  • Ask for everyone to share their biggest success for the month or something they are super proud of. Hint: Doesn’t have to be business related
  • Ask for a monthly goal from them and then monitor it
  • Ask them to help set a team goal for the month, and then make a plan as a team. Then work towards it with them

    Things to remember:

  • People imitate what they see
  • Be aware of how you work and how your team perceive you
  • Get to really know you team members
  • Clearly define roles and responsibilities with you team. Both yours and theirs
  • Be proactive with feedback
  • Have a training routine
  • Acknowledge and reward your team as individuals and as a group.
  • Always celebrate success

#chocad tip

Give aways at parties for games can provide lots of fun and laughter. They’re also a great way to spread the joy of chocolate and other products that you may have on hand. Our sample packs are an inexpensive way to provide giveaways all the while spruiking Chocad’s delicious products. Sample packs are very affordable at $10 per pack of six samples. Last week we also released our value packed giveaway kit for $60 code: 6110
So bring out those party games and have some fun!

Presenter support line (24 hour line to provide support, motivation, empowerment
and to help you build your Chocad business 040CHOCOLAte  (040 246 2652)
All admin enquiries (ordering, payment, freight, tech support etc 1300chocad (1300 246 223)

Chocolate Business 11.08.2016

CHOCOLATE BUSINESS

Given a choice when buying, most people will choose the option seen as being more helpful, even when it costs a little more. This is especially true of women, who are incredibly loyal to brands. Women make most purchasing decisions and play a big role in influencing partners. Just read this gem and love how it suits Chocolate Adventure. Jay and the chocolate loving team at admin.

New catalogue insert

Exciting new products available today. Image is linked to OneDrive so you can print out the A4 and three up artwork to hand out at parties, school, give to friends and family etc.

Business builder options

A mix of business builder options have been introduced to give our Presenters six fantastic product combinations to grow your business.
These product codes have been added to the portal and are available for purchase from today ☺

 

Krystal Beurskens receives a $20 Woolworths gift card for reaching $5,000 in sales
Rebecca Cole receives a $50 Woolworths gift card for reaching $10,000 in sales

#chocad tip

Love it local – local online business directories

Do a web search for your local and surrounding areas. You will find tons of free online business directories to list your business and be seen by LOCAL residents! Great to build your Chocolate Adventure brand and promote your parties to local residents, schools, sporting clubs etc.

Chocolate Business 04.08.2016

CHOCOLATE BUSINESS

This week a friend told me I needed a haircut – and I do. It’s a positive sign of how busy business is. Rebecca Cole from VIC who is possibly busier than admin took the time to research, and showed her talent in discussing how she uses creativity in her business during an interview with DSA. Committing to a goal each month has been a huge success and we’ll run rewards often to keep new and existing Presenters motivated.
Jay and the chocolate loving team at admin.

 July recognition and rewards 

Our top three Presenters in June have achieved 10 points each towards our 2017 conference
Please congratulate Chrissy Roper (VIC) Tiffanni Alridge (NSW) and Rebecca Cole (VIC) Well done ladies!
(One point = $1 towards conference registration cost in 2017)

The Chocolate Adventure top recruiter for July is Natasha Govorko (WA) Well done Natasha

Please welcome our new Presenters to the #chocadv team who joined in July:

Karen Russell NSW
Taylor Marshall  TAS
Kristy Bugg  TAS
Christine Cook WA
Alana Bruce WA
Lyria Daly WA
Trish Knight  WA
Julie Perkins NSW
Vicki Bell QLD
Debbie Trembath QLD
Sharnii Moloney QLD

We wish you all the best on your exciting new adventure. Please reach out for guidance or support on our Facebook page as we have lots of experienced Presenters who can answer your questions or send an email to admin@chocolateadventure.com.au. You can also contact us on 1300
Your Chocolate Adventure begins here ☺

Presenters who achieved their monthly commitment for July

Chrissy  Roper
Darryl Whittaker
Joanne  Millett
Krystal   Beurskens
Natasha Govorko
Rebecca Cole
Sam Hood
Stephanie Bushnell
Tanya Hobbs
Tiffanni Alridge

It really was a great effort from all of you for making the commitment and achieving your individual goals you set yourselves.

Team support awards

We have decided to introduce recognition and support awards. These awards will go to Presenters who have gone above and beyond to be productive, supportive, motivating and an overall team player. We would love to receive nominations directly from you guys. The nominations can be for any Presenter that has gone above and beyond to boost morale, support others, tried something new with their business, met their own personal business goals, or perhaps you would like to nominate a team who has meet their goals. These awards will be ongoing. To nominate a person or a team, please email admin directly by the end of the appropriate month

Congratulations to the following Presenters – certificates are on the way
  • Esther Bason for organising a major event – what a great result from the Perth Women’s Expo;
  • Shannon Robertson for trying a new marketing technique – we hope your fundraiser is very successful;
  • Tanya Hobbs for always showing courage and asking questions on the Presenter Facebook page – You have helped many new
    Presenters by asking the questions that everyone wanted to know the answers to;
  • Tammy Clinton Shaw for supporting a fellow Presenter in need, we are all wishing Darryl the best with his upcoming operation;
  • Darryl Whittaker for building morale on the forum and for organising a get together for the WA Presenters;
  • Corryn Wilma for supporting the Mother’s Day Classic in Townsville;
  • Rebecca Cole for always supporting and sharing ideas with everyone, particularly for those who aren’t even on her own team;
  • Natasha Govorko for always putting in so much time and effort to building your business and supporting your team.

Chocolate Adventure is reaching new heights

Just LOOK at all those Yummy Chocolate parcels that went out to you and your (getting close to be) happy customers on Monday! July was our biggest sales month on record and we would like to thank everyone for their support in making this achievement possible. Go Team!!!

 

#chocad tip

Business basics – a business bank accountIf you haven’t done so already, Chocolate Adventure highly recommends opening a separate bank account that is solely for your business. Using a separate bank account from your regular family bank account will help ensure that you don’t “borrow” funds for customer orders to float your grocery budget etc. It is also extremely helpful in those rare instances where a customer’s payment is returned and any potential fees/withdrawals being made upon your personal account. Having a separate bank account where you can deposit customer payments and company bonuses and more is also helpful during tax time because all of your expenses and income is in one place. When you go in to set up a bank account look for a bank that offers no fee bank accounts with no or low minimum balances as well as no fees to use debit cards. I prefer using the same bank that my family/personal account is at so that I can easily transfer funds online when I want to “pay” my family budget with my earnings. Another great reason to have a separate bank account? Some banks offer a cute personalised debit card with your business name or information on them!

Presenter support line (24 hour line to provide support, motivation, empowerment
and to help you build your Chocad business 040CHOCOLAte  (040 246 2652)
All admin enquiries (ordering, payment, freight, tech support etc 1300chocad (1300 246 223)

Chocolate Business 28.07.2016

CHOCOLATE BUSINESS

I had the opportunity to escape on Family Business Australia’s Brisbane forum group retreat last weekend. Held on Moreton Island with eight peers, we discussed our businesses and ways to improve. Our meetings are always lively and insightful, this one had the added bonus of beautiful sand and 4×4 exploring. July is almost done, as is week 31.
Jay and the chocolate loving team at admin.

Caramel blocks code 1622 are now available 🙂

Back orders will be dispatched next week. The good news is that they’re super fresh and have a long best-by date

August Presenter promo

Top up kit for the Presenter who signs up the most recruits in August

Searching the Facebook Presenter Page

Searching OneDrive for files

#chocad tip

Partnership vs Leadership – Being a leader means more than just leading

You may be a leader but you are also a partner. Don’t try to do everything on your own. Ask for feedback, ideas and work together with your team to meet your goals. Cooperation and collaboration are necessary for the utmost success for everyone.  Don’t just lead, partner!

Presenter support line (24 hour line to provide support, motivation, empowerment
and to help you build your Chocad business 040CHOCOLAte  (040 246 2652)
All admin enquiries (ordering, payment, freight, tech support etc 1300chocad (1300 246 223)