As a company we jump hurdles to keep Presenters and guests happy. We have a great track record which pays off by your understanding when we do make a mistake. It paid off this week when we despatched the wrong hamper to Trish Knight in WA. Not a problem said Trish… it’s a gift. Rather than being a costly mistake for us, Trish has given us the incentive to spoil her in the future. And it’s officially the jolly season. Jay and the chocolate loving team at admin.
When placing an order!
Admin would love an invoice number for all future payments as a reference, followed by the guest name or order number.
Feeling nervous before a presentation?
Feeling nervous before making a presentation is entirely natural. Despite having given hundreds of presentations many well-seasoned teachers, lecturers and other Presenters feel nervous beforehand.
Being nervous is not a problem or a weakness, you just need to channel your nervous energy wisely.
The symptoms of nerves can include “butterflies” or a queasy feeling in your stomach, sweaty palms, a dry throat and the panic that your mind has gone blank about your opening lines.
Fortunately, there are some strategies and techniques to manage your nerves so that you can concentrate on delivering an effective and engaging presentation.
Not to be confused with a BFF from High School, but BBFs are not the type to tell you what you want to hear, but what you NEED to hear. They are not there to hold your hand, but to push you out of your comfort zone to become a better business person. BBFs are about support, encouragement, and inspiration. BBFs know that there is no such thing as competition and that there is enough “pie” for everyone. BBFs have a bond that each other can share openly, safely, between two like-minded business owners. BBFs are about staying positive, even when things aren’t going well, and laughing at yourself so you don’t take things too seriously. BBFs will help to throw you back on the “wagon” as needed, and not let you stay on the ground too long. If you haven’t found a BBF yet, it’s time to do so!
Years ago at a breakfast function I by chance became involved in a conversation. That conversation led us to carpooling to more functions and many more conversations. The friendship has become so strong that we continue to meet weekly. It’s nice to appreciate great friendships and the fate that brought our roads to cross. Jay and the chocolate loving team at admin.
Orders are processed and despatched within two working days of final payment and most often the next working day. We use Startrack who are affiliated with Australia Post. A tracking ID is emailed directly to Presenters. It is important that Presenters forward to their customers as approx dates of arrival are included.
The following is a rough guide to arrival dates.
QLD and NSW
1 to 4 business days
VIC, SA and TAS
3 to 6 business days
WA and NT
5 to 10 business days
Add 1-2 business days for non-metro
Add 1-2 business days for busy times
During peak periods, such as Christmas and Easter we recommend being cautious about promising specific delivery dates
Spring cleaning your business
Yearly social media review
Once a year conduct a review of your previous social media contents. This will help you know which mediums and posts got you the most responses and which was the most effective and efficient you can be. To help you do this complete a visual checklist and consider completing a Facebook visual planner each year. These files are located in OneDrive.
Ever notice that with children they tend to want a specific toy? For example a specific toy that’s rolled under the couch, never mind there are five other toys on the floor in the house, the child wants THAT toy and will do ANYTHING to get it! So we ask you, what is YOUR toy? What is it that YOU want that no matter what you will spend as much time as possible to obtain? More money? More Parties? A bigger team? More importantly, what is your “couch”? What is holding you back from grabbing that toy? Identify it and then work towards a way to move that couch out of the way so you can get YOUR toy!
Rabbits, Spring, Father’s Day looming, finalising July sales and calculating commissions – busy week this week. Presenters are crazy busy also – we’re receiving more orders each day than ever before – with many big party orders in the mix. Thank you again for all that you do as wonderful Presenters.
Jay and the chocolate loving team at admin.
August recognition and rewards
Our top three Presenters in August have achieved 10 points each towards our 2017 conference
Please congratulate Rebecca Cole (VIC), Chrissy Roper (VIC) and Natasha Govorko (WA) Well done ladies!
(One point = $1 towards conference registration cost in 2017)
The Chocolate Adventure top recruiter for August is Natasha Govorko (WA) Well done Natasha! You’ve had a great month
Your top up kit will be sent with your next order
We’ll introduce new Presenters who joined us during August in next week’s Chocolate Business
Facebook Dad joke competition
Has been a real hit and lots of people have shared their favourite Dad joke with us. Have your vote/s on the Facebook Presenter page on your favourite Dad joke/s. Your votes will decide which member of the public receives the $87 prize which includes our delicious dark indulgence hamper and our very popular movie mix and freight to anywhere in Australia.
With host coaching, it’s important to know that it comes in parts. The first 48 hours is crucial. Within the first 48 hours of a host booking a party with you make your top priority to call your host and complete these tasks
- confirm the party date and make sure they have noted it in their calendar or diary
- go over the host packet contents and explain the marketing they can do to get more guests (a great number is 10-12 guests)
- explain what you will do at the party, for example, talk about the products, show off our famous fondue to dip fresh fruit or marshmallows in or melt chocolate to fill the mould, games you will play or let him/her choose
- encourage him/her to start their wish list for their 10% host reward offer
- answer any questions he or she may have